Proctoring (RAQA)

Why Proctored Exams Are So Important

Temple's program continues to set the standard for academic courses in RAQA throughout the world. To maintain the reputation of our program for our graduates, current students, and future participants, we require that all of our courses hold at least one proctored exam every semester.

The pharmaceutical industry goes to great lengths to validate various procedures, including computers and the cleaning of equipment involved in manufacturing. The basic tenet behind the GMP regulations is how critical it is for industry personnel to understand and follow Standard Operating Procedures, so that the quality, purity, effectiveness, and safety of drug and device products can be replicated countless times.

These same principles are mirrored in why proctored exams are now required in Temple's RAQA graduate program.

Proctoring does not mean that every exam is closed book, with students memorizing material, nor does it imply that a school does not trust students.

Proctoring simply means that an instructor, RAQA staff member, or other credible source (such as an official testing site or library) will attest that a student took an exam and followed the given protocols (or SOPs). A proctored exam can be open or closed book, multiple choice, essay, true/false, fill-in-the-blank or any combination of testing techniques.

Proctoring also means that the exam was administered on a level playing field.

The RAQA program requires at least one proctored exam in every course for several reasons:

  • Pharmaceutical and related companies often provide generous tuition reimbursement programs to their employees. HR departments ask us how we verify that the students who attend classes are actually doing the work. Proctored exams enable us to validate this request.
  • We care about our students and the value of the certificates and degrees that they earn. We want to assure that their Temple degree has meaning and will continue to do so many years to come, providing a font of knowledge that will propel their future business decisions.

Proctoring exams takes an enormous amount of time on the part of the RAQA office staff. In particular, two staff members spend nearly 6 weeks organizing exam arrangements with students and proctors every semester. We are willing to make this commitment to make sure that your degree from Temple continues to be recognized as the best of its kind and serves you well in your future career.

Examinations and Proctoring in the RAQA program:

All exam proctoring will be performed using Proctorio, the replacement for Remote Proctor NOW. If you have any questions regarding the use of Proctorio, please reach out to Dave Brickett (267-468-8566, or dave.brickett@temple.edu) for assistance (also see https://proctorio.com/support). The RAQA office will ensure Proctorio accounts are activated for classes prior to exam times.

Makeup exams are only permitted under verified, extenuating circumstances.  Makeups must be arranged with the instructor and completed within 10 days of the original test date.  The same procedures using Proctorio will be used for makeup exams. The fees for makeup exams are as follows:  $25.00 for the first makeup exam, $50 for the second, $100 for the third, and then $150 per exam thereafter.